I find the losses
and build the product myself.
5+ years operations director at an international fintech. Manual work, CRM chaos, overloaded support, lost deals: I dig in and take it to a working system.
The first call is 30 minutes: we go through the task, I tell you honestly whether it's mine and where to start.
Three tasks people bring me. Three results.
In short: what I did and what changed. Roles, timelines and the inside story are in each case.
Ops platform for an international fintech
What I didBuilt an internal platform and an in-house support chat: customer, subscriptions, money and conversations in one card, with role-based access.
What changedSupport requests grew 50% over 6 months and the team stayed the same: the platform lets it keep up. Support management no longer spends its time on routine.
Read the case→
NDA Voice assistant for sales and install
What I didA Telegram assistant on top of amoCRM: a rep dictates by voice and the deal and task appear in the CRM by themselves; installers run their sites there too.
What changedTeam control: 10 minutes a day instead of an hour and a half. Zero deals lost to «forgot about the client» since launch in June 2026 (owner's estimate).
Read the case→
Live AYFI - taxes for Spanish autónomos
What I didMy own product from research to production: a receipt becomes a deduction with its legal basis, Modelo 303, 130 and 349 ready by the deadline.
Launch resultLaunched in 3 months, live since October 2026: €14.99 a month instead of ~€80 at a gestoría, 8 languages, web and Telegram.
Read the case→Three formats of work.
It doesn't have to be «let's build a product» from day one. You can start small and safe - with a diagnostic where I find where money and time leak. What comes next follows the result.
Operations review and plan
I go through processes, money and tools end to end: where time leaks, where money gets stuck, what people do by hand for nothing. From you - a few conversations with the people who do the work, and read access to the systems. You get a written report: a map of losses valued in money and hours, a plan by priority and 2-3 quick steps.
Turnkey product
I run the product personally from task to launch and take part in the engineering: internal ops systems, Telegram apps, AI products, CRM, ERP and billing integrations. After launch I hand it over with documentation.
Ongoing product and process leadership
I take the operations and technical lead role part-time, without a staff hire: processes, hiring, product economics, regular releases, team metrics.
I take tasks from any part of the IT plane.
Not focused on one product type. I come in from whichever side needs one person with real accountability for outcomes: architecture, product, engineering, unit economics, releases - personally.
I run a project as if it were my own business.
The main difference from a typical dev team: I'm not «an executor of your spec». A quarter-century in business and an operations-director role at an international fintech (top 5 in the world in its niche) give a rare combo - I understand product architecture, unit economics and operational KPIs at the same time.
instead of an agency with five roles.
No account-manager layer
In an agency you talk to a manager, who talks to a tech lead, who talks to developers. With me you talk to me - I'm the one making the call. No «let me check with the team and get back Tuesday».
I see the blind spots - a cross-market eye
You have pains, but you also have blind spots. I've been through sales, restaurants, manufacturing, marketplaces, fintech - and I see analogies nobody inside a single industry notices. I find where money and time leak, and propose what the internal team can't see.
I think like a shareholder, not a contractor
I run the project through unit economics, legal, ops, hiring. If I see the task in this shape will kill your unit math or hit a regulator wall - I'll say it up front, not at the release stage.
25 years in business, 5+ as operations director
As a hired exec and as an owner. Five years as operations director at an international fintech - top 5 in the world in its niche. I know first-hand which tools actually unload an executive - because I use them every day myself.
A narrow circle of trusted partners
Not an agency, not outsourcing. I pull in specialists per task: design, ML / data, infrastructure, marketing. Targeted matching per project, no overhead.
What the work looks like.
No «send a spec, we'll come back with an estimate». A transparent path from the first message to a product in production.
30-minute call
We discuss the task. I tell you honestly whether it's mine and where the first win is. If it isn't mine, I'll say so.
Diagnostics
I go through the processes end to end. Output - a map of pains and blind spots with numbers, not a «general impression».
Plan
Priorities by money, unit economics, key forks agreed. After that, it's on me.
Releases in waves
Every 2-4 weeks something works in production and is measured. No «you'll see it all at the end».
Handing over
Documentation, handover, support as agreed. The product stays manageable without me.
What I'm open to right now.
Four situations where I'm the right person. If your case isn't on the list but the task is IT-shaped and not an agency contract, write. Experience from adjacent markets usually transfers directly.
Operations head or owner whose ops lives in the gaps between CRM, ERP, and billing
Managers ping engineering multiple times a day, finance sees totals a month late, failed charges pile up unnoticed. I build an internal admin hub where support, finance, and sales live. Support closes 80-90% of manager-level operations itself, no escalation needed.
Marketplace seller or B2B team losing signals inside WB, Ozon, or amoCRM
The team spends half the day checking dashboards and misses what actually drives revenue. I build a product where signals come to the team - in Telegram, with a one-tap action ready. Fits sales teams, marketplace sellers, dispatch desks at service companies.
Expert running individual client work: doctor, trainer, nutritionist, therapist, coach
You hand the client a protocol, a program, or a plan - and the client forgets it, loses it, doesn't do it between visits. I build a platform where the client sees «what to do now», ticks off completion, logs how they feel. The expert gets structured reports instead of storytelling. Client loyalty goes up, the expert gets a measurable picture per client.
Founder at pre-product or MVP, without a CTO
You have funding and a hypothesis, no product yet. I come in as a product owner with engineering execution; if the team has no technical leader yet, I also take the technical director role part-time or come in as a co-founder. I own architecture, engineering, hiring, and unit economics - including AI-first products where the cost of each request has to be priced from day one.
Asked often in the first message.
Short answers to common questions. More detail - on a 30-minute Telegram call.
What does it cost and what's the engagement model?
How long from start to first release?
I have several tasks. Will you take them all at once?
Will you sign an NDA before the first call?
Do you build alone or with a team?
Do you take a CTO or co-founder role at a startup?
Which industries are closest?
Can you build a Telegram app on top of an existing web product?
commits nearly every day · commercial repositories are private
verify on GitHub ↗Any modern stack.
Not tied to one ecosystem. I pick the stack for the task, the budget and the client's team - not for my own convenience. Below are the categories I work with in production.
Backend & databases
Python, Node, PHP, Go - chosen by load and team. Any database (PostgreSQL, MySQL, ClickHouse, Mongo), caches, queues, workers. Microservices or monolith - by situation.
Frontend & mobile
Any modern framework - Svelte, React, Vue, Next, Astro. Mobile - native iOS / Android, Flutter, React Native. Telegram and VK Mini Apps - particular strength.
AI & data
Any LLM through a unified gateway - Claude, GPT, Gemini, local. RAG, embeddings, voice (Whisper / TTS), AI agents. I cost-model every request in advance - not «burn tokens».
Payments & billing
All major providers - Stripe, PayPal, Telegram Stars, regional acquirers per market. Stable billing, subscriptions, disputes, partner payouts.
Integrations
CRM - amoCRM, Bitrix24, HubSpot, Salesforce. Messengers - Telegram, WhatsApp, VK. Analytics - GA4, Mixpanel, Amplitude. ERP and custom APIs from any vendor.
Infrastructure & i18n
Deploy on any infrastructure - yours or ours. Docker, Kubernetes, CI/CD, monitoring, backups. Localisation with no limit on the number of languages, RTL, any currencies and formats.
Tell me the task.
The rest is on me.
Startup, SMB, mid-market, enterprise - equally calm with pre-product and large legacy systems. If a task isn't mine - I'll say so honestly.